Global Market

Ready to ship in 1-2 días laborables

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Shipping Policy

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At Global Market, we strive to deliver your orders quickly, safely, and efficiently.

1. Processing & Handling Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a notification email with tracking information as soon as your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on the destination address and the total weight of your package.

Standard delivery typically takes 3 to 7 business days depending on your location.

3. Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking link so you can monitor your shipment's journey in real time.

4. Shipping Address Changes

Please double-check your shipping details before submitting your order. If you need to make changes to your address, contact our support team immediately. Address changes cannot be guaranteed once an order has been dispatched.

5. Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please reach out to our customer support team with your order number and photos of the damage so we can resolve the issue promptly.

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Refund Policy

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At Global Market, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Returns & Refunds

Items must be returned within 14 days of receipt.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Proof of purchase (such as your order confirmation or receipt) is required.

2. Non-Refundable Items

Perishable goods, customized/personalized items, and final sale items are not eligible for return or refund unless defective or damaged upon arrival.

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days.

4. Shipping Costs for Returns

Customers are responsible for paying their own return shipping costs unless the return is due to our error (e.g., incorrect or damaged item sent). Shipping costs are non-refundable.